Please note: we are currently only able to accept returns from orders in the U.S.
For U.S. customers: if for any reason you’re unhappy with your order, we gladly provide refunds or exchanges on unused, unworn, unwashed, unaltered and undamaged items. We must receive the item within 14 calendar days from delivery date (per parcel tracking number). We strongly recommend that you send your return within 7 days of receiving your order to ensure that it arrives back in time.
Please email us at firstname.lastname@example.org to arrange a return. We can provide a return shipping label for a fee of $9.95 to cover shipping costs. Alternatively, you can choose to use your own shipping method. In that case, please use a tracking number as items are your responsibility until we have confirmed the receipt at our returns center.
Please note: Items listed as Final Sale are not eligible for return. These items include customized orders; fur coats, vests, gillets and stoles; swimwear, lingerie and hosiery; jewelry; vintage items; wedding dresses.